FREE delivery on all orders over $75
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Frequently Asked Questions

WHAT IS THE THE DELIVERY COST?

Singapore Trading Post is proud to offer FREE delivery for all local Singapore orders over $75.00. All local orders under $75.00 are charged a nominal flat fee of $17.50. Items are sent either via courier or speedpost depending upon their size. Please check out our delivery page for more information.

International Orders - Small and medium size products are sent via post at a flat rate of $50.

WHAT HAPPENS IF I DON’T LOVE THE ITEM I ORDERED?

If you're not in love with your item, please bring it back in its original condition and packaging to one of our physical stores within 7 calendar days for a 100% full refund in your original payment. If something else catches your eye while you are in the shop, you can also exchange your item for something new.

WHAT IF MY PRODUCT LOOKS SLIGHTLY DIFFERENT FROM THE WEBSITE?

The majority of our products are hand-made. As a result, every piece has its own unique characteristics and charm. As mentioned above, if you don't love your item, please visit us in the shop for a full refund or exchange.

WHAT HAPPENS IF I RECEIVE ITEMS THAT ARE FAULTY OR INCORRECT?

If your item(s) are damaged or malfunctioning in any way, simply return them within 7 calendar days in their original condition and packaging for a full refund or exchange.

HOW CAN I PAY FOR MY ITEMS?

Singapore Trading Post utilizes PayPal as our payment gateway. While checking out with Paypal, can use PayPal directly or your Visa or MasterCard.

ARE MY BANK DETAILS SAFE WITH YOU?

Yes, very. As mentioned above, our site utilizes Paypal and is extremely secure.

CAN I ORDER BY TELEPHONE?

We are happy to take your order by telephone. Please call +65 62211 4619 or +65 91112450. Please note however, that all phone orders must be paid in full prior to delivery. 

CAN I ORDER IF I LIVE ABROAD?

We are thrilled by the international demand for our products! While we do not deliver any furniture or large items abroad, we can send small and some medium size items via post at a flat rate of $50. If you have questions about shipping internationally, please don't hesitate to email jo@singaporetradingpost.com.